Privacy Policy for 360 Tile Group LLC

 

Effective Date: March 2025

1. Introduction
Welcome to 360 Tile Group LLC. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.360tilegroup.com, and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. What Personal Information Is Collected
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Contact Information: Such as your first and last name, phone number, email address, and mailing address.

• Business Information: Such as your company name, job title, and project details (e.g., project address, scope of work for tile installation).

• Communications: Any information you provide when you communicate with us via our contact forms, email, or phone.

We also collect certain information automatically when you visit, use, or navigate the Site. This information may include your IP address, browser and device characteristics, operating system, and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

3. How Personal Information Is Used
We use the information we collect for various business purposes, including to:

• Respond to your inquiries and fulfill your requests for quotes or information.

• Provide, operate, and maintain our tile installation services.

• Send you administrative information, including updates on projects, changes to our terms, and other transactional communications.

• Send you marketing and promotional communications, including newsletters and text messages, where you have consented to receive them.

• Improve our website, services, and business operations.

4. Who Personal Information Is Shared With
360 Tile Group LLC does not sell your personal information. We may share your information with third parties that perform services for us or on our behalf, including website hosting, data analysis, and customer service. These third-party service providers are contractually obligated to protect your information and may not use it for any other purpose.

We may also disclose your personal information if we are required to do so by law or in response to a valid request by a public authority.
 

5. SMS / Text Message Privacy
If you choose to opt-in to our SMS/text message service, we will use your phone number to provide you with updates, alerts, and marketing promotions.

SMS consent is not shared with third parties or affiliates.

You can opt-out of receiving SMS messages from us at any time by replying "STOP" to any message you receive.

If you consent to receive SMS from 360 Tile Group LLC, you agree to receive Customer care SMS from us.

Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.360tilegroup.com/privacy-policy to see our privacy policy and terms and conditions.

6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
 

7. Your Privacy Rights
You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.
   

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
 

9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:

360 Tile Group LLC Email: rb@360tilegroup.com  Phone: 214 884 7091   Address: Dallas, TX 75248